useless board and even more useless horst

we have to get permission to do anything exterior but never get any answers to our requests. we are suppose to get answers in 3 to 4 weeks. i have ask the same questions for over a year and now answers. what does our money pay for besides bad snow removale any poorly cut grass. i had a 10 year cutting and weed wacking for me at my last home. i paid him $5 an hour and he did 10 times better. mine was the first lawn he cut. our roof is showing signs of failure. when i inquired about it i was tols late 2012 the roof would be replaced, but our set of houses was one of the first to be built and the last of the homes to be built have gotten new roofs.